Support
To ensure a successful and uplifting school administration proper support and maintenance services are important. The Mac Educational Data Management System rightly understands the need for successful deployment to strive for an optimum software cycle. The school administration software provided by the company is prepared inorder to meet the requirements of school management. A team of skilled IT professionals lead the mechanism. They ensure smooth operations by the software before and after deployment. The dedicated team of highly skilled officials complete the circle of delivery by following various steps. With timely updation and flawless delivery we complete functions such as training, migration, customisation and integration.
Why would someone want to wait for hours to get access to the information they wanted?
Now with Mac EDMS it gets easy to handle all the queries and problems with the customised school management software. The dedicated team ensures that the software is in best benefit for the institute. By providing timely services and support they manage all the problems effectively. Still wondering about the credibility? Have a quick view of the testimonials provided by our clients.
Multi layer support system delivered by experienced professionals
To ensure increased operational success and improved later structure now opt for the prompt service delivered by highly skilled officials. Leverage the help of professionals who are qualified enough to provide robust IT based solutions to all your problems. There is a multi layer structure of service ready to deliver support to the institute from one stage to another. By following a corrective flow chain of operations the professionals fulfil all sorts of queries and requests in no time.
Proper Implementation and Post Purchase Training support
Mac EDMS believes that deployment and post purchase training is quite an important aspect for every software modulation. The highly skilled professionals provide extensive training to the client base in order to achieve a hassle free environment. We have come up with various customised modes of training to deliver the knowledge in the best possible way. The full fledged training program helps in smooth functioning of the institute and ensures that there are no loopholes left behind in the working environment.
Online token system
We at Mac EDMS believe that time is money. We ensure that there is a minimal waiting time for the clients. With the online token system the professionals manage the customer experience effectively. By delivering smart solutions and creating an integrated help desk software for the schools we help in striving for a zero queue approach of purchase. Overall the team ensures that all the work is performed in the minimum span of time.
Ponder upon the facilities provided by our Team.
Installation
Mac EDMS provides their technical services on-site and through remote support to all their client base. By providing assistance with the installation and configuration of software the team ensures smooth and efficient functioning of the company. It allows the users to access the system immediately and in an user friendly approach.
Implementation
With the help of high level of expertise professionals Mac EDMS delivers their services to the clients. We facilitate implementation of planning by analysing the gap ratio, implementing various training programs and delivering final user training on the software. The dedicated team of professionals ensure that the software meets the expectations of the clients and works effectively.
Customisation
Mac EDMS provides a fully integrated module of software management. As per the requirements and needs of the organisation the team of skilled IT professionals customise their services and provide robust solutions. Mac EDMS is a fully integrated flexible product that can be customised as per needs.
Training
The team of skilled professionals deliver their knowledge to the client base by organising various training programs. We have designed various training programs to meet the specific learning needs of users. The series of programs help in carefully acknowledging the needs of users and providing resources as per the analysis.
Integration
Mac EDMS is a combination of product services with software application. We offer integrated software applications to ensure that the system is utilised to its optimum. By creating a hassle free environment it helps in making most value out of the time consumed in operations
Upgradation
With the continuous striving towards enhancement attitude of the company there various updates brought into the market. Mac EDMS offers various features of performance improvements to its clientbase with the optimisation of existing functionalities. By keeping a track on the system and regularly updating its functions Mac EDMS ensures that the software is compatible with changes on the hardware and software platforms respectively.
Support
By providing unique, edge cutting technical support we strive towards strong customer base management. We provide our outstanding support to clients to ensure that they have a seamless and smooth customer experience. Our technical experts verify the needs of the target audience and ensure that the services rendered are in appropriation to the checklist.
Migration
Mac EDMS provides the facility of smooth and seamless transition from previous management software to ours. Our expert team looks after the data migration and conversion of data effectively. By creating a hassle free environment the experts render their services.